At Texila American University (TAU) Zambia, we want students, applicants, website visitors and other members of our community to understand the rules and policies that apply when they interact with us.
Our Legal Hub brings together the key policies governing the use of the TAU Zambia website, applications, personal information, payments, cookies and digital communications.
TAU Zambia Legal Policies
Select a policy below to read the full details.
Understand the rules for using the TAU Zambia website and digital services, including account responsibilities, intellectual property, applications and website availability.
Learn what personal information TAU Zambia collects, why we collect it, how it may be used and shared, how long it may be retained and the privacy choices available to you.
Find out how cookies and similar technologies help us operate, secure, analyse and improve the TAU Zambia website.
Manage non-essential cookie preferences and find information about opting out of optional marketing communications.
Understand application fees, seat deposits, tuition payments, deferrals, refunds and approved payment methods.
Learn about our approach to digital accessibility and how to report an accessibility issue.
Understand how TAU may contact you through email, telephone, SMS, WhatsApp and other channels, and how to manage optional marketing preferences.
Student handbooks and University policies, including grievances and appeals, academic integrity, refunds and student records.
Accreditation and Regulatory Disclosure
Texila American University (TAU) Zambia is a private higher-education institution registered with the Higher Education Authority (HEA) of Zambia since 2016. Its programmes are accredited by the HEA and registered with the Zambia Qualifications Authority (ZAQA), and its medical training is approved by the Health Professions Council of Zambia (HPCZ). TAU Zambia also holds institutional accreditation from the British Accreditation Council (BAC). Current accreditation and recognition details are available on our About Us page.
Licensure and outcomes. Accreditation does not by itself guarantee eligibility for any licensing examination, internship, postgraduate placement or licence to practise in any country. Each licensing authority, including the HPCZ, sets its own requirements, and these can change. Students are responsible for checking the current requirements of the country where they intend to practise. Pass rates and outcomes describe past cohorts and do not predict individual results.
About These Policies
Policy Review and Approval
Texila American University maintains a structured policy review and approval process through its University governance committees. Policies are reviewed, evaluated and approved by the relevant committee according to its area of responsibility:
Admissions Committee: admissions policies, eligibility requirements and related procedures.
Risk Management Committee: compliance, legal, privacy, risk management and related institutional policies.
Finance and Capital Planning Committee: tuition, fees, payment, refund and other financial policies.
Curriculum Committee and Academic Review Committee: academic programmes, curriculum development, programme approvals and related academic policies.
Other University committees: student affairs, academic administration, institutional operations and other policies within their mandates.
All committees operate under their approved Terms of Reference and meet according to their established schedules.
Regulatory Compliance
University policies are developed and maintained in line with the laws of the Republic of Zambia, including the Higher Education Act, 2013 and the Data Protection Act, 2021, the requirements of the HEA, ZAQA, HPCZ and our accreditation bodies, and other applicable legal obligations.
Policy Review and Updates
Policies are reviewed periodically and approved by the relevant governance committee. Reviews, recommendations, revisions and approvals are recorded in committee minutes to ensure transparency, accountability and institutional oversight.
Operated by: [CONFIRM: Zambian registered company name, e.g. Texila American University Zambia Limited] ([CONFIRM: PACRA registration number]), 405A, Given Lubinda Road, Lilayi, Lusaka, Zambia.
Questions About Our Policies?
If you have a question about a TAU Zambia policy, please contact: