Bachelor of Science in Hospitality Management

A Bachelor of Science in Hospitality Management is a gateway to a dynamic and rewarding career in the ever-evolving hospitality industry. This comprehensive degree program equips students with a broad spectrum of skills and knowledge needed to excel in managing world-class hospitality services.

The curriculum delves into the core aspects of hospitality, blending theoretical understanding with practical applications. Students gain insights into the intricacies of hotel management, restaurant operations, event planning, human resource management and customer service. A strong emphasis is placed on developing leadership and communication skills, crucial for effective management in the hospitality sector.

The program also covers the financial aspects of hospitality, teaching students how to navigate budgets, analyze market trends, and optimize revenue. Sustainability and ethical considerations are woven into the fabric of the degree, ensuring graduates are equipped to lead responsibly in a globalized industry.

Experiential learning opportunities, such as internships and industry partnerships, provide students with real-world exposure, allowing them to apply theoretical concepts in practical settings. This hands-on approach fosters critical thinking and problem-solving abilities, essential for navigating the fast-paced and diverse landscape of hospitality.

In conclusion, a Bachelor of Science in Hospitality Management is a passport to a world of opportunities in the vibrant and ever-expanding realm of hospitality, offering a well-rounded education that prepares graduates to excel as world-class managers in this dynamic industry.


Years Duration


Online (DBLP)

  • O Level or 12 years of Education/ High School with 5 credits or better


  • O Level or 12 years of Education/ High School with 5 credits or better Education gap not more than 7 years

Structure of the programme

Course Code Subjects Credits
Year 1
SHT1101 Essentials of Human Resources Computing in Tourism and Hospitality 20
SHT1102 Essentials of Marketing and Customer Relationships in Tourism and Hospitality 20
SHT1103 Tourism and Hospitality Industry 20
SHT1104 Essentials of Tourism and Hospitality Operations 20
SHT1105 Essential Study Skills 20
SHT1106 Computer Fundamentals 20
Year 2
SHT2101 Finance in Tourism and Hospitality 19
SHT2102 Customer Service Management in Tourism & Hospitality 15
SHT2103 Global Tourism and Hospitality 15
BTM2101 Rooms Division Operations 19
BTM2102 Rooms Division Supervision 15
BTM2103 Food and Beverage Operations 18
BTM2104 Food and Beverage Supervision 15
SHT2104 Internship ( 8 weeks ) 4



Course Code Subjects Credits
Year 3
SHT3101 Understanding Funding and Finance in Tourism and Hospitality 20
SHT3102 Human Resource Management in the Tourism and Hospitality Industry 16
SHT3103 Strategic Marketing in the Tourism & Hospitality Industry 16
SHT3104 Customer Relationship Management in the Tourism and Hospitality Industry 16
SHT3105 Contemporary Issues in the Tourism and Hospitality Industry 16
BTM3101 Food & Beverage Management 18
BTM3102 Facilities Management in the Tourism & Hospitality Industry 18
Year 4
SHT4101 The Strategic Impact of the Business Environment 15
SHT4102 Business Strategy for Hospitality and Tourism 15
SHT4103 Managing Events for Hospitality and Tourism 15
SHT4104 Quality Management for Hospitality and Tourism 15
SHT4105 Internship and Project 60
Total Credits 480

Credit System: One credit represents 10 notional hours of learning. This learning includes classroom, supervised and self-directed hours, assessment time, workplace training, assignment writing, online learning and fieldwork. A normal year of fulltime study (including contact hours and self-directed hours) is 1200 hours (120 credits). Any variation in hours from this requires specific justification. Similarly, any variation from 120 ZQF credits in one fulltime year requires specific justification. Credit units shall not be used for awarding qualifications under the ZQF.

Selection Factors

Students applying to Bachelor of science in Hospitality management at TAU Zambia campus are selected on the basis of their academic, personal, and extracurricular abilities. Each student will be assessed based on the educational background, age, and intended course of study. Additionally, students must have the intellectual, physical, and emotional capacities to meet the requirements of a successful career in their respective fields.

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What Do You Gain?

Studying for a Bachelor of Science in Hospitality Management equips individuals with a diverse skill set and knowledge base that opens up a range of opportunities in the dynamic hospitality industry. Here are some key gains after completing this degree:

  • Management Skills: Graduates gain a solid foundation in management principles, including leadership, organizational behavior, and strategic planning. This prepares them to lead teams and manage operations effectively.
  • Industry Knowledge: A comprehensive understanding of the hospitality industry, including hotels, restaurants, event management, and tourism, positions graduates as well-informed professionals capable of navigating diverse sectors within the field.
  • Customer Service Excellence: Hospitality management programs emphasize the importance of providing exceptional customer service. Graduates are trained to meet and exceed customer expectations, fostering customer loyalty and satisfaction.
  • Financial Acumen: Students learn financial management skills, including budgeting, revenue optimization, and cost control. This knowledge is crucial for managing the financial aspects of hospitality establishments.
  • Global Perspective: Many programs incorporate an international perspective, preparing graduates to work in a globalized industry. This includes understanding diverse cultures, adapting to different markets, and addressing the challenges of a multicultural workforce.
  • Problem-Solving and Critical Thinking: The hospitality industry presents various challenges that require quick thinking and effective problem-solving. Graduates develop analytical skills and learn to adapt to changing situations, contributing to their overall resilience in the workplace.
  • Communication Skills: Effective communication is essential in the hospitality sector. Graduates are equipped with strong verbal and written communication skills, enabling them to interact with guests, manage teams, and communicate with stakeholders.
  • Ethical and Sustainable Practices: Many programs emphasize the importance of ethical decision-making and sustainable practices in the hospitality industry. Graduates are conscious of environmental and social responsibility, contributing to the industry’s overall sustainability efforts.
  • Internship and Industry Experience: Practical experiences, such as internships and industry placements, provide students with hands-on exposure to the real-world challenges of the hospitality sector, enhancing their employability upon graduation.
  • Networking Opportunities: Hospitality management programs often facilitate networking with industry professionals through events, seminars, and partnerships. This networking can be valuable for career advancement and job opportunities.

In summary, completing a Bachelor of Science in Hospitality Management offers a well-rounded education that prepares individuals for diverse roles within the hospitality industry, providing a pathway to a rewarding and dynamic career.

Teaching Methodology

  • 4 Years program, requires 480 Credits to be earned divided into 120 credits for each year earned from 1200 Contact Hours
  • From different methods, i.e.: Lectures, Tutorials, Laboratory, Seminars, Field work/ Demonstrations, Assessments / Self Study. Together comprising 26 Courses to be completed during the degree tenure.
  • **Option for Attending Lectures online – Students from outside Lusaka will receive the transmission of the weekly lectures at the Facility Centre or LMS platform (as per the availability) and shall also have the privilege to join at TAU Campus for any ongoing class at their convenience

Academic Delivery and Assessment

  • On-Campus program is delivered in Semester pattern and On-line mode of program is delivered in Trimester pattern.
Overall Assessments Weightage
Formative (Internal): 40%
Summative (External)
Yearly Final Exams (50 MCQ) 60%
Total 100%

Why Choose Us?

  • Uniquely Designed Learning Methodology
  • Outcome Based Academic Delivery
  • Continuous Academic Support
  • Enhanced Learning Management Systems
  • Technology Enabled Services
  • Block Based Learning, Dedicated learning of one subject at a time, focuses on more immersed learning
  • Capstone Project, promote integrated learning and understand the connections between various subjects
  • Article review promote critical thinking and analytical skills among the learners
  • Contextual Project Work, gives an opportunity to the students to relate what is being taught into the context of the real world, and thus eliminating the questions of “Why do I need to learn this stuff?”

Pathway to Higher Education (CTH Approved)

In addition to the H.E.A. Zambia approval, Texila American University is also approved to offer five programs designed by the CTH (Confederation of Tourism and Hospitality), an awarding body in the UK that delivers gold standard qualifications in the hospitality and tourism sector.

Our BSc programs in Tourism / Hospitality management approved by CTH for up-to level 5 Advanced Diploma globally recognized qualification. Which enables our students to pursue or continue Graduate / Post graduate degree programs from renowned universities in the United Kingdom.

To know more about criteria, Click Here

Career Opportunity

Industry Opportunity
Guest Relations Front Office Manager
Directors of Housekeeping
Food and Beverage Restaurant Manager
Catering Assistant
Sous Chef
Tourism Travel Agent
Tour Guide
Marketing and Public Relations
Event Planning In-House Event Planner
Conference Organizer
Bridal Consultant
Entertainment and Leisure Casino Host
Spa Director
Theme Park Manager



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