Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They let the website recognise your device, remember your preferences and gather information about how the site is used. Similar technologies include pixels, tags and local storage, which we call “cookies” in this Policy.

2. Types of Cookies We Use

Category	Purpose	Consent
Essential	Required for the website to function – for example, security, network management and enabling forms.	Always active
Performance & Analytics	Help us understand how visitors use tau.edu.zm so we can improve content, navigation and performance.	Optional
Functional	Remember choices you make (such as language or region) to provide a more personalised experience.	Optional
Marketing & Advertising	Used to deliver relevant content and measure the effectiveness of our marketing campaigns.	Optional

You can manage optional cookie categories at any time on our Privacy & Cookie Choices page.

3. Cookies We Use

The table below lists the cookies and similar technologies used on tau.edu.zm, who sets them, why and how long they last. Non-essential cookies are set only if you accept them through our cookie banner. We review this list regularly; the date at the top of this page shows when it was last updated.

Session recording

We use Microsoft Clarity and Mouseflow to record how visitors move through our pages, including clicks, scrolling and mouse movement, so that we can find and fix problems and improve the website. These tools are set to hide what you type into forms. They run only if you accept Performance and Analytics cookies, and you can turn them off at any time on our Privacy and Cookie Choices page.

4. How We Use Cookies

• Keep the website secure and working correctly
• Remember your preferences between visits
• Understand how visitors find and use tau.edu.zm
• Measure the performance of pages, forms and marketing campaigns
• Where you allow it, tailor content and communications to your interests

5. Third-Party Cookies

Some cookies on our website are placed by third parties that provide analytics, advertising, video, chat and pop-up services, including Google (and YouTube), Microsoft, Meta, LinkedIn, Mouseflow, OptinMonster and Verloop. These providers may collect information about your activity across different websites over time and handle it under their own privacy policies. They are listed in section 3, and they are activated only if you accept the relevant cookie category.

6. Managing Your Cookie Preferences

You can manage non-essential cookie categories through our Privacy & Cookie Choices page. Most browsers also allow you to control cookies through their settings, including blocking or deleting cookies. Please note that disabling certain cookies may affect the functionality of our website.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies and technologies we use. The latest version will always be published on this page with an updated effective date.

8. Contact Us

If you have questions about this Cookie Policy, contact: