Redefining Hospitality with Innovative Management Skills
Overview
A Bachelor of Science in Hospitality Management is a gateway to a dynamic and rewarding career in the ever-evolving hospitality industry. This comprehensive degree program equips students with a broad spectrum of skills and knowledge needed to excel in managing world-class hospitality services.
The curriculum delves into the core aspects of hospitality, blending theoretical understanding with practical applications. Students gain insights into the intricacies of hotel management, restaurant operations, event planning, human resource management and customer service. A strong emphasis is placed on developing leadership and communication skills, crucial for effective management in the hospitality sector.
The program also covers the financial aspects of hospitality, teaching students how to navigate budgets, analyze market trends, and optimize revenue. Sustainability and ethical considerations are woven into the fabric of the degree, ensuring graduates are equipped to lead responsibly in a globalized industry.
Experiential learning opportunities, such as internships and industry partnerships, provide students with real-world exposure, allowing them to apply theoretical concepts in practical settings. This hands-on approach fosters critical thinking and problem-solving abilities, essential for navigating the fast-paced and diverse landscape of hospitality.
In conclusion, a Bachelor of Science in Hospitality Management is a passport to a world of opportunities in the vibrant and ever-expanding realm of hospitality, offering a well-rounded education that prepares graduates to excel as world-class managers in this dynamic industry.
4
Years Duration
Eligibility:
Online (DBLP)
- O Level or 12 years of Education/ High School with 5 credits or better
On-campus
- O Level or 12 years of Education/ High School with 5 credits or better Education gap not more than 7 years
Structure of the programme
Course Code | Subjects | Credits | |
---|---|---|---|
Year 1 | |||
SHT1101 | Essentials of Human Resources Computing in Tourism and Hospitality | 20 | |
SHT1102 | Essentials of Marketing and Customer Relationships in Tourism and Hospitality | 20 | |
SHT1103 | Tourism and Hospitality Industry | 20 | |
SHT1104 | Essentials of Tourism and Hospitality Operations | 20 | |
SHT1105 | Essential Study Skills | 20 | |
SHT1106 | Computer Fundamentals | 20 | |
Year 2 | |||
SHT2101 | Finance in Tourism and Hospitality | 19 | |
SHT2102 | Customer Service Management in Tourism & Hospitality | 15 | |
SHT2103 | Global Tourism and Hospitality | 15 | |
BTM2101 | Rooms Division Operations | 19 | |
BTM2102 | Rooms Division Supervision | 15 | |
BTM2103 | Food and Beverage Operations | 18 | |
BTM2104 | Food and Beverage Supervision | 15 | |
SHT2104 | Internship ( 8 weeks ) | 4 |
Course Code | Subjects | Credits | |
---|---|---|---|
Year 3 | |||
SHT3101 | Understanding Funding and Finance in Tourism and Hospitality | 20 | |
SHT3102 | Human Resource Management in the Tourism and Hospitality Industry | 16 | |
SHT3103 | Strategic Marketing in the Tourism & Hospitality Industry | 16 | |
SHT3104 | Customer Relationship Management in the Tourism and Hospitality Industry | 16 | |
SHT3105 | Contemporary Issues in the Tourism and Hospitality Industry | 16 | |
BTM3101 | Food & Beverage Management | 18 | |
BTM3102 | Facilities Management in the Tourism & Hospitality Industry | 18 | |
Year 4 | |||
SHT4101 | The Strategic Impact of the Business Environment | 15 | |
SHT4102 | Business Strategy for Hospitality and Tourism | 15 | |
SHT4103 | Managing Events for Hospitality and Tourism | 15 | |
SHT4104 | Quality Management for Hospitality and Tourism | 15 | |
SHT4105 | Internship and Project | 60 | |
Total Credits | 480 |
Credit System: One credit represents 10 notional hours of learning. This learning includes classroom, supervised and self-directed hours, assessment time, workplace training, assignment writing, online learning and fieldwork. A normal year of fulltime study (including contact hours and self-directed hours) is 1200 hours (120 credits). Any variation in hours from this requires specific justification. Similarly, any variation from 120 ZQF credits in one fulltime year requires specific justification. Credit units shall not be used for awarding qualifications under the ZQF.
Selection Factors
Students applying to Bachelor of science in Hospitality management at TAU Zambia campus are selected on the basis of their academic, personal, and extracurricular abilities. Each student will be assessed based on the educational background, age, and intended course of study. Additionally, students must have the intellectual, physical, and emotional capacities to meet the requirements of a successful career in their respective fields.
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Note: New Intake for Bachelor of Science in Hospitality Management is currently not open.
What Do You Gain?
Studying for a Bachelor of Science in Hospitality Management equips individuals with a diverse skill set and knowledge base that opens up a range of opportunities in the dynamic hospitality industry. Here are some key gains after completing this degree:
- Management Skills: Graduates gain a solid foundation in management principles, including leadership, organizational behavior, and strategic planning. This prepares them to lead teams and manage operations effectively.
- Industry Knowledge: A comprehensive understanding of the hospitality industry, including hotels, restaurants, event management, and tourism, positions graduates as well-informed professionals capable of navigating diverse sectors within the field.
- Customer Service Excellence: Hospitality management programs emphasize the importance of providing exceptional customer service. Graduates are trained to meet and exceed customer expectations, fostering customer loyalty and satisfaction.
- Financial Acumen: Students learn financial management skills, including budgeting, revenue optimization, and cost control. This knowledge is crucial for managing the financial aspects of hospitality establishments.
- Global Perspective: Many programs incorporate an international perspective, preparing graduates to work in a globalized industry. This includes understanding diverse cultures, adapting to different markets, and addressing the challenges of a multicultural workforce.
- Problem-Solving and Critical Thinking: The hospitality industry presents various challenges that require quick thinking and effective problem-solving. Graduates develop analytical skills and learn to adapt to changing situations, contributing to their overall resilience in the workplace.
- Communication Skills: Effective communication is essential in the hospitality sector. Graduates are equipped with strong verbal and written communication skills, enabling them to interact with guests, manage teams, and communicate with stakeholders.
- Ethical and Sustainable Practices: Many programs emphasize the importance of ethical decision-making and sustainable practices in the hospitality industry. Graduates are conscious of environmental and social responsibility, contributing to the industry’s overall sustainability efforts.
- Internship and Industry Experience: Practical experiences, such as internships and industry placements, provide students with hands-on exposure to the real-world challenges of the hospitality sector, enhancing their employability upon graduation.
- Networking Opportunities: Hospitality management programs often facilitate networking with industry professionals through events, seminars, and partnerships. This networking can be valuable for career advancement and job opportunities.
In summary, completing a Bachelor of Science in Hospitality Management offers a well-rounded education that prepares individuals for diverse roles within the hospitality industry, providing a pathway to a rewarding and dynamic career.
Teaching Methodology
- 4 Years program, requires 480 Credits to be earned divided into 120 credits for each year earned from 1200 Contact Hours
- From different methods, i.e.: Lectures, Tutorials, Laboratory, Seminars, Field work/ Demonstrations, Assessments / Self Study. Together comprising 26 Courses to be completed during the degree tenure.
- **Option for Attending Lectures online – Students from outside Lusaka will receive the transmission of the weekly lectures at the Facility Centre or LMS platform (as per the availability) and shall also have the privilege to join at TAU Campus for any ongoing class at their convenience
Academic Delivery and Assessment
- On-Campus program is delivered in Semester pattern and On-line mode of program is delivered in Trimester pattern.
Overall Assessments | Weightage |
Formative (Internal): | 40% |
Summative (External) | |
Yearly Final Exams (50 MCQ) | 60% |
Total | 100% |
Why Choose Us?
- Uniquely Designed Learning Methodology
- Outcome Based Academic Delivery
- Continuous Academic Support
- Enhanced Learning Management Systems
- Technology Enabled Services
- Block Based Learning, Dedicated learning of one subject at a time, focuses on more immersed learning
- Capstone Project, promote integrated learning and understand the connections between various subjects
- Article review promote critical thinking and analytical skills among the learners
- Contextual Project Work, gives an opportunity to the students to relate what is being taught into the context of the real world, and thus eliminating the questions of “Why do I need to learn this stuff?”
Pathway to Higher Education (CTH Approved)
In addition to the H.E.A. Zambia approval, Texila American University is also approved to offer five programs designed by the CTH (Confederation of Tourism and Hospitality), an awarding body in the UK that delivers gold standard qualifications in the hospitality and tourism sector.
Our BSc programs in Tourism / Hospitality management approved by CTH for up-to level 5 Advanced Diploma globally recognized qualification. Which enables our students to pursue or continue Graduate / Post graduate degree programs from renowned universities in the United Kingdom.
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Career Opportunity
Industry | Opportunity |
---|---|
Guest Relations | Front Office Manager |
Directors of Housekeeping | |
Sommelier | |
Food and Beverage | Restaurant Manager |
Catering Assistant | |
Sous Chef | |
Tourism | Travel Agent |
Tour Guide | |
Marketing and Public Relations |
FAQ's
A BSc in Hospitality Management at TAU Zambia is worthwhile depends on factors like your career goals, the program’s quality, its reputation, and job opportunities.
Upon completion of the BSc in Hospitality Management program at TAU Zambia, graduates can pursue diverse career paths:
- Front Office Manager
- Directors of Housekeeping
- Sommelier
- Restaurant Manager
- Catering Assistant
- Sous Chef
- Travel Agent
- Tour Guide
- Marketing and Public Relations
- In-House Event Planner
- Conference Organizer
- Bridal Consultant
- Casino Host
- Spa Director
- Theme Park Manager
The BSc in Hospitality Management program at TAU Zambia is aimed at students who are passionate about the hospitality industry and wish to pursue careers in various sectors such as hotel management, restaurant management, event planning, catering, and tourism marketing. The program is suitable for individuals with strong interpersonal skills, organizational abilities, attention to detail, and a desire to provide exceptional service in the hospitality sector.
Bachelor of Science in Tourism Management offered by TAU Zambia is approved by Higher Education Authority, Ministry of Higher Education. In addition to the H.E.A. Zambia approval, Texila American University is also approved to offer five programs designed by the CTH (Confederation of Tourism and Hospitality), an awarding body in the UK that delivers gold standard qualifications in the hospitality and tourism sector.
Our BSc programs in Tourism / Hospitality management approved by CTH for up-to level 5 Advanced Diploma globally recognized qualification. Which enables our students to pursue or continue Graduate / Post graduate degree programs from renowned universities in the United Kingdom.
TAU Zambia encourages BSc in Hospitality Management students to engage in research work as part of their academic and professional development. Research opportunities may include conducting studies on hospitality trends, market analysis, customer satisfaction, sustainable practices, and hotel operations management.
TAU Zambia Admission cycle for BSc Hospitality Management program is January, May, and September.
TAU Zambia distinguishes itself from other hospitality management schools through its specialized focus on hospitality education, industry partnerships, experiential learning opportunities, and a holistic approach to student development. The university emphasizes practical skills, industry-relevant curriculum, faculty expertise, and a supportive learning environment tailored to the unique needs of the hospitality sector.
TAU Zambia has student ambassadors in all the provinces. Upon your inquiry, Our Academic Counselors will fix appointments with our ambassadors based on your geographic location.
Yes, merit-based, need-based, and special scholarships are available to deserving students. TAU Zambia does not provide bursaries.